Question 1

What is ZURVIX?

Accepted Answer

ZURVIX is a premier digital agency and technology partner specializing in custom website & mobile app design, full-stack development (Next.js, Laravel, Flutter), ecommerce platforms, SEO, Generative Engine Optimization (GEO), and LLM AI search optimization. We provide end-to-end digital solutions for businesses of all sizes.

Question 2

Who is behind ZURVIX?

Accepted Answer

ZURVIX was founded by Fahad Al Noman, a senior technologist with 7+ years of hands-on experience in full-stack web & mobile development, UI/UX design, and digital marketing. Every project is personally architected and quality-reviewed by Fahad.

Question 3

Where is ZURVIX based?

Accepted Answer

ZURVIX operates globally and serves clients worldwide. Our primary communication channels are WhatsApp (+356 99784477) and email (hello@zurvix.com), ensuring fast, direct access regardless of your timezone.

Question 4

What industries does ZURVIX serve?

Accepted Answer

We serve all industries including ecommerce, SaaS, healthcare, real estate, education, hospitality, professional services, startups, and enterprise organizations. Our solutions are tailored to each industry's unique requirements.

Question 5

What services does ZURVIX offer?

Accepted Answer

We offer a comprehensive suite of digital services: UI/UX Design, Website Development (Next.js, Laravel, WordPress), Mobile App Development (Flutter, React Native), Ecommerce Development, SEO + GEO + LLM AI Search Optimization, Social Media Marketing, and 24/7 Website Maintenance.

Question 6

Does ZURVIX work with startups and small businesses?

Accepted Answer

Absolutely! We work with solo entrepreneurs, startups, small businesses, and enterprises alike. Our packages start from just €300, making professional digital products accessible to businesses at any stage of growth.

Question 7

What technologies does ZURVIX use?

Accepted Answer

Our core stack includes Next.js (React), Laravel (PHP), Flutter, React Native, TypeScript, Tailwind CSS, PostgreSQL, MySQL, Firebase, Supabase, AWS, Vercel, and Docker. We select the optimal technology for each project's specific requirements.

Question 8

Can ZURVIX build custom AI-powered features?

Accepted Answer

Yes. We integrate AI capabilities including chatbots, recommendation engines, content generation, automated workflows, and custom LLM integrations using OpenAI API, Google Gemini, and other AI platforms.

Question 9

Does ZURVIX provide hosting and domain setup?

Accepted Answer

Yes. All our website and app packages include free domain registration guidance and high-performance cloud hosting setup. We handle the entire technical infrastructure so you can focus on your business.

Question 10

How does ZURVIX pricing work?

Accepted Answer

Our packages have transparent starting prices — Business Website from €300, Custom Website from €350, Ecommerce from €500, Mobile App from €700. Final pricing depends on project complexity, features, and scope. We provide a detailed quote after understanding your requirements.

Question 11

What payment methods does ZURVIX accept?

Accepted Answer

We accept bank transfers, PayPal, Wise (TransferWise), and major credit/debit cards. Payment schedules are typically structured as milestone-based installments for larger projects.

Question 12

Is there a refund policy?

Accepted Answer

Work completed up to each milestone is non-refundable as it represents delivered intellectual property. However, we offer unlimited revisions within scope to ensure you're 100% satisfied before each milestone sign-off.

Question 13

Are there any hidden fees?

Accepted Answer

No hidden fees. The quoted price covers everything discussed in the project scope. Third-party costs (domain registration, premium hosting tiers, app store fees) are transparently communicated upfront.

Question 14

How long does a typical project take?

Accepted Answer

Business websites typically launch in 1–2 weeks. Custom platforms and web applications take 2–6 weeks. Mobile apps take 4–8 weeks. Marketing campaigns are ongoing monthly retainers. Exact timelines are provided after the discovery consultation.

Question 15

How does communication work during a project?

Accepted Answer

We communicate directly via WhatsApp for real-time updates and decisions. You'll have direct access to the founder and lead engineer. We provide regular progress updates, preview links, and feedback rounds throughout the development process.

Question 16

How many revisions are included?

Accepted Answer

We include multiple revision rounds at each project milestone. Our goal is to get it right — we iterate until you're completely satisfied with the design and functionality before moving to the next phase.

Question 17

Do I own the source code after project completion?

Accepted Answer

Yes, absolutely. Upon full payment, you receive complete ownership of all source code, design files, assets, and documentation created for your project. You have full freedom to modify, extend, or migrate your project.

Question 18

Can ZURVIX work with my existing website or app?

Accepted Answer

Yes. We regularly take over, redesign, rebuild, or optimize existing digital products. We'll conduct a thorough audit of your current platform and recommend the best path forward.

Question 19

What is GEO (Generative Engine Optimization)?

Accepted Answer

GEO is the practice of optimizing your digital presence so that AI-powered search engines — like ChatGPT, Claude, Perplexity, and Google Gemini — accurately cite and recommend your business in their responses. It goes beyond traditional SEO to ensure your brand appears in AI-generated answers.

Question 20

How does LLM (AI Search) optimization work?

Accepted Answer

We structure your content, metadata, and digital footprint so that large language models understand your brand, services, and value proposition. This includes creating llm.txt files, structured data markup, authoritative content clusters, and entity-level knowledge graph engineering.

Question 21

Does ZURVIX provide ongoing SEO services?

Accepted Answer

Yes. Our SEO + GEO + LLM optimization package starts from €500/month and includes technical SEO audits, content strategy, backlink building, keyword research, schema markup, AI search optimization, and monthly performance reporting.

Question 22

Will my website rank on Google?

Accepted Answer

While no one can guarantee specific rankings, we implement comprehensive technical SEO, on-page optimization, content strategy, and structured data that significantly improve your search visibility. Our GEO strategies also ensure your brand appears in AI search results.

Question 23

Does ZURVIX provide post-launch support?

Accepted Answer

Yes. Every project includes a complimentary post-launch support period. For ongoing support, our Website Maintenance plan (from €200/month) provides 24/7 monitoring, security scans, backups, bug fixes, and priority technical support.

Question 24

What does the maintenance plan include?

Accepted Answer

24/7 automated uptime monitoring, weekly security scans, Core Web Vitals optimization, daily cloud backups, priority bug fixes, framework & dependency upgrades, monthly content changes, and direct WhatsApp & email technical support.

Question 25

How do I get in touch for urgent issues?

Accepted Answer

Maintenance clients have direct WhatsApp access (+356 99784477) for urgent issues. We aim to respond within 1 hour during business hours and within 4 hours for after-hours emergencies.

Question 26

Can I upgrade my website or app later?

Accepted Answer

Absolutely. All our projects are built with scalable architectures designed for growth. We can add new features, integrate third-party services, expand to new platforms, or completely redesign at any time.

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